If you chose bank transfer as your method of payment in advance, your order will be processed and sent only after the receipt of payment appears on our account.
Make sure that the order number or the contract number are indicated as the payment reference. If there are several orders please make a transfer for each order.
Aggregated transfers can not usually be assigned, so your order processing and shipment will delay unnecessarily.
We usually receive transfers from the European Union within one business day, but in exceptional cases the reception can take up to four working days. Please check with your bank for delivery times in case of transfers coming from outside the EU.
The items ordered will remain reserved to you until we receive your payment, but no longer than 7 days. If we receive the payment later, your order will be delivered only if the items are still available in sufficient quantities.
In case of cancellation/revocation of your order or of part of it, refunds will be made to the same bank account from which the payment was received.
Bank details for SEPA Credit Transfer:
Beneficiary: Viverni GmbH
Bank: Deutsche Postbank AG
IBAN: DE87 6001 0070 0951 6127 07
BIC / SWIFT: PBNKDEFF
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